If you are a CITES Employee or a campus net admin
Contact us at cites-tsm AT uiuc.edu anytime with your questions, comments, and general support issues relating to CITES Backups.
If your machine is managed by the CITES Workstation Services Group
Visit the CITES WSG home page (takes you to the main CITES website) for information on how to contact WSG. Your contact in the CITES WSG group will handle any problems you have with your machine, including problems with backups.